Question 1

What services do you provide?

Accepted Answer

We provide non‑medical personal care services such as assistance with bathing, grooming, dressing, mobility support, meal preparation, light housekeeping, companionship, and respite care for families.

Question 2

Do you offer medical or nursing services?

Accepted Answer

No. We specialize in non‑medical personal care. If a client needs medical or skilled nursing services, we can help coordinate with appropriate healthcare providers.

Question 3

Who can receive your services?

Accepted Answer

Our services are available to individuals of all ages who need support due to illness, disability, injury, or age‑related challenges.

Question 4

Are your caregivers trained?

Accepted Answer

Yes. All personal care attendants receive training that aligns with our operational standards, including safety, personal care techniques, communication, and client dignity.

Question 5

Are caregivers background‑checked?

Accepted Answer

Absolutely. Every caregiver undergoes a thorough background check, reference verification, and screening before joining our team.

Question 6

Can I request a specific caregiver?

Accepted Answer

We do our best to match clients with caregivers who fit their needs and preferences. If a client requests a change, we accommodate promptly.

Shannon & Winston Home Health Agency LLC

FAQ

Frequently asked questions